Access Advanced AI Models for Business with Azure OpenAI Service: A User-Friendly Guide

    Microsoft has announced the general availability of Azure OpenAI Service, which will give businesses access to the most advanced AI models in the world, including GPT-3.5, Codex, and DALL•E 2. The service is part of Microsoft’s ongoing commitment to democratizing AI and is backed by the trusted enterprise-grade capabilities and AI-optimized infrastructure of Microsoft Azure.

    With Azure OpenAI Service, businesses can create cutting-edge applications and access ChatGPT, a fine-tuned version of GPT-3.5 that has been trained and runs inference on Azure AI infrastructure.

    The service was first launched in November 2021 and enables customers to tap into the power of large-scale generative AI models with the enterprise promises customers have come to expect from Azure cloud and computing infrastructure—security, reliability, compliance, data privacy, and built-in Responsible AI capabilities.

    Since its launch, Azure OpenAI Service has enabled a breadth of use cases for customers, from generating content that helps match shoppers with the right purchases to summarizing customer service tickets, freeing up time for employees to focus on more critical tasks.

    Customers of all sizes across industries are using Azure OpenAI Service to do more with less, improve experiences for end-users, and streamline operational efficiencies internally. From startups like Moveworks to multinational corporations like KPMG, organizations small and large are applying the capabilities of Azure OpenAI Service to advanced use cases such as customer support, customization, and gaining insights from data using search, data extraction, and classification.

    Vaibhav Nivargi, Chief Technology Officer and Founder at Moveworks said, “At Moveworks, we see Azure OpenAI Service as an important component of our machine learning architecture. It enables us to solve several novel use cases, such as identifying gaps in our customer’s internal knowledge bases and automatically drafting new knowledge articles based on those gaps. This saves IT and HR teams a significant amount of time and improves employee self-service. Azure OpenAI Service will also radically enhance our existing enterprise search capabilities and supercharge our analytics and data visualization offerings. Given that so much of the modern enterprise relies on language to get work done, the possibilities are endless—and we look forward to continued collaboration and partnership with Azure OpenAI Service.”

    Azure OpenAI to enhance content production

    Jason McCartney, Vice President of Engineering at Al Jazeera said, “Al Jazeera Digital is constantly exploring new ways to use technology to support our journalism and better serve our audience. Azure OpenAI Service has the potential to enhance our content production in several ways, including summarization and translation, selection of topics, AI tagging, content extraction, and style guide rule application. We are excited to see this service go to general availability so it can help us further contextualize our reporting by conveying the opinion and the other opinion.”

    “KPMG is using Azure OpenAI Service to help companies realize significant efficiencies in their Tax ESG (Environmental, Social, and Governance) initiatives. Companies are moving to make their total tax contributions publicly available. With much of these tax payments buried in IT systems outside of finance, massive data volumes, and incomplete data attributes, Azure OpenAI Service finds the data relationships to predict tax payments and tax type—making it much easier to validate ESG data and improve transparency.”

    Getting started with Azure OpenAI Service

    Learn more about Microsoft OpenAI Service and more about all the latest enhancements.

    Apply for access to Azure OpenAI Service. Once approved for use, customers can log in to the Azure portal to create an Azure OpenAI Service resource and then get started either in our Studio website or via code:

    How to create an Azure OpenAI Service resource

    Quickstart: how to get started generating text

    Read the blog: AI and the need for purpose-built cloud infrastructure.

    Watch a video with tips on how to get started with Azure OpenAI Service:


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