November 4, 2024: – The newly launched Kindle Colorsoft has been making waves, but not all for the right reasons. Users have reported a discolored yellow band at the bottom of the screen, causing quite a stir among early adopters. This issue has been highlighted by multiple users on platforms like Reddit and has even caught the attention of major tech news outlets.
The Real Problem with Kindle Colorsoft
The yellow discoloration is particularly noticeable when the Kindle is supposed to be evenly lit and colored like a piece of paper. Some users have reported that the issue became evident after updating to the latest operating system. Amazon has acknowledged the problem and suggested that it might be software-related, with a potential fix coming in a future update2.
User Reactions
Reactions have been mixed. While some users find the yellow band distracting and disruptive to their reading experience, others have only noticed it when using the edge lighting mode. The issue has led to a drop in the device’s average review rating, currently sitting at 2.6 stars out of 5.
Amazon’s Response
Amazon has advised affected users to contact customer support for assistance. Some users have successfully exchanged their faulty devices, while others are waiting for a software update. An Amazon spokesperson has confirmed that the company is aware of the issue and is working on a solution.
What Should Buyers Do?
If you are experiencing this issue, it is recommended to reach out to Amazon’s customer support. The more reports they receive, the quicker they can address the problem. In the meantime, Kindle Colorsoft users can try rebooting their devices or waiting for the promised software update.
